Frequently Asked Questions

Find answers to common questions about our medical billing services, implementation, and more. Can't find what you're looking for? Contact us directly.

General Questions

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Frequently Asked Questions

Categories

General Questions

What is revenue cycle management (RCM)?

How long does it take to implement your billing services?

Do you work with all practice management systems?

What are your business hours?

Claims & Billing Questions

What is your claim approval rate?

How do you handle claim denials?

How quickly are claims submitted?

What happens if a claim is denied?

Technology & Security Questions

How do you protect patient data?

What technology do you use?

Can I access real-time reports?

Do you provide backup support?

Getting Started Questions

What information do you need to get started?

Is there a minimum contract period?

How do I track the performance of your services?

What if I'm not satisfied with the service?

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